Solutions

Atlantis: Forward-thinking support & maintenance service

Atlantis is a MOLO17 subscription service for support and maintenance of your custom digital solution after the expiration of the warranty period, it provides access to a set of services and tools to deliver high service standards.

APP IS LIKE A LIVING ORGANISM: IT GROWS WITH YOU OR IT DIES.

Maintenance is the last phase of the software lifecycle and it is fundamental to keep the software working perfectly by removing possible malfunctions, updating the environment and implementing, where necessary, evolutive maintenance activities to adapt to new user or business requirements.

Atlantis service goes beyond all this and follows MOLO17 solutions right from release, adding new features and guaranteeing the value of the software (and of the investment) over time.

Software maintenance plans

Steady

We keep the quality of the implemented solution constant over time. We strive to ensure that the investment maximizes its results from the go-live.

Cruise

We support changes with specific activities aimed at the gradual achievement of business objectives: a path alongside industry experts available to guide the digital transformation together.

Explore

We start a path aimed at encouraging modernization of the business model in a strategic way, with an all-encompassing vision of value: sharing experiences from those who are in contact with the digital world and 360° services to achieve a single goal: to be the leader in the market.

How it works

 

  • 24/7 Helpdesk
  • Proactive monitoring & alerting
  • Service SLA
  • Dedicated project manager

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